QWhere do I pay? When do I pay?

A If you create a standard room or higher paid room, you do not need to pay yet at the time of creation.
A payment window will appear when you change your "Status" to public after you have registered your quiz question, so please make your payment at that time.
Even if you create a quiz room, you cannot actually hold a quiz event until you register the questions, so we will charge the fee when the preparation is completed and the room is opened to the public.

QIs credit card the only payment method?

A We accept credit cards and Google Pay.
The payment system uses Stripe's payment system, and the cards that can be used are based on Stripe's system.

QAre REMOQ and REMOQ GROUP different?

A Yes, it's a separate service.
The characteristics of each service are as follows.

・REMOQ（https://remoq.jp）is a tool where there is no quiz administrator, and 10 questions are randomly asked out of the pre-registered questions, and all connected participants can answer and enjoy them.
　Since there is no need to think of quizzes, it is suitable for remote drinking parties where several people can casually enjoy communication.

・REMOQ GROUP（https://group.remoq.jp）is a tool that allows quiz owners with accounts to register original quizzes in their own rooms, become quiz givers, and hold quiz events.
　It is suitable for situations where you want to ask a specific question within a group, such as company social gatherings, training, remote classes, and wedding after-party events.

QCould you please issue a receipt?

A To receive a receipt for your flat-rate plan, click the "Confirm credit registration information/billing information" button in My Page "Account" and you will be redirected to the Stripe screen.
On that screen, there is an item called ``Bill History,'' from which you can download each month's receipts.

If you purchase by room, you can download the receipt from My Page "Quiz Room List".

QIs there a quick quiz function?

A No, there is no quick quiz feature at this time.
If we receive many requests, we will gradually add more features.

QTôi có thể sử dụng nó tại một sự kiện có hơn 100 người không?

A The largest room that can be purchased directly from our site is a premium room for up to 100 people, but if you would like to use it for a large event with more than 100 people, please contact us and we can create a customized room for you. can.
For events with more than 100 people, it is not recommended to use the same server as other users due to the load, so we will prepare a separate server and port it to that server.
The type of server prepared will change depending on the number of participants, soFrom here Please apply.

QCan I broadcast the viewer screen on YouTube, ZOOM, etc.?

A Yes, there is no problem.
The viewer screen is prepared as a screen for broadcasting on YouTube or for displaying on a screen with a projector in the case of a real event.

QCan I change a room once it has been created?

A You can change the room plan if it is in the "Working" state before the status is published.
Since payment is completed at the time of publication, you cannot change the room after publication.

QCan I register problems in bulk?

A Yes, there is a function for bulk registration of problems in CSV for Deluxe Room and above plans.
There is also a function to download questions, so please use this if you want to register a similar question in another room.